Year: 2020

A recent study has identified four factors that predict user satisfaction with customer service chatbots. The study also found that a positive chatbot experience was associated with customer loyalty, highlighting the potential importance of the findings to corporate brands.

CSL’s Systems and Networking Research Group (SyNRG) is defining a new sub-area of mobile technology that they call “earable computing.” The team believes that earphones will be the next significant milestone in wearable devices, and that new hardware, software, and apps will all run on this platform.

The US government suffered a data breach after hackers targeted Microsoft Office software. Here’s how to protect your Microsoft apps and accounts.

Intel’s annual diversity and inclusion report showed ups and downs diversifying its workforce, but women in the US lost ground.

A spread of gift ideas for those serious about eating.

For vegetarian, keto, organic, low-calorie and other diets.